what is spam tagging?
iiSpam Tagging allows you to check your e-mail and know instantly which messages are spam and which are personal. Our software scans your e-mail message and compares it to a very comprehensive list of rules and classes that help determine whether the mail message may be spam or not.
It will then re-write the e-mail headers to include information about the spam tagging, as well as adding to the e-mail subject line: iiSPAM
The rest of the e-mail content (the body) remains untouched.
This method allows you to know at first glance, which of your e-mail messages have been marked as spam, and which have not. You need only check the subject line.
how do I enable spam tagging?
You can do this yourself by:
- Logging into Toolbox. Simply select Spam Tagging for your account.
filtering the tagged messages
Most e-mail programs allow filtering, where you can send e-mails to specific folders, based on certain conditions. Please follow the instructions below for your e-mail program to setup filtering.
Outlook Express and Microsoft Outlook:
- Open Outlook Express
- Click Tools on the toolbar
- Click Message Rules
- Select Mail
- Where it says: Select the conditions for your rule select Where the subject line contains specific words
- Where it says: Select the actions for your rule select Move it to the specified folder
- Where it says Rule description click the blue links to specify the subject line and folder. When you specify the folder it allows you to create a new one that you can use just for spam.
- Click OK to save the message rule
For further help on setting up mail filters please go to the main Support pages and select your e-mail software.
disclaimer
This service is designed to help combat the growing problem of spam. Most customers find it very helpful in dramatically reducing spam. However, some spam will still leak through the filters.
More importantly, it is also possible for genuine emails to be marked as spam. Tagging is an indication that the email looks like spam, not a guarantee that it is spam. iiNet will not be held responsible should an email be tagged in error.
